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Terms and Conditions

METHODS OF PAYMENT

We accept the following methods of payments: All Payments Are In UK Pounds Stirling Only

1) Cash

We can accept UK pound sterling cash if sent by a method that requires a signature on delivery. If sending cash you do so at your own risk.

2) Personal cheques

This method of payment is available to UK customers only. Please make cheques payable to The Beatles Shop and include cheque card number.

Cheques take 3-5 working days to clear. Unfortunately personal cheques from overseas customers cannot be accepted.

3) Postal Orders

Available to UK customers only. Make payable to The Beatles Shop, please ensure that all postal orders have been crossed.

4) Bankers Draft

This is a cheque issued and guaranteed by a bank. Your bank will arrange payment by this method for you. Please ensure that the draft is made payable to The Beatles Shop in UK sterling and drawn on a UK bank.

5) Telegraphic Transfer

Please ask at your bank for details as some charges may be incurred. If you wish to pay by this method please contact us for our account details.

6) Credit Cards

We accept all major credit cards & debit cards, Payments can be made this way by following the secure online links provided and this is our PREFERED METHOD OF PAYMENT. Please note that all your credit card information is encrypted.

7) International Money Order

This form of payment is one of the most convenient for overseas customers and is available from most local post offices etc. Please ensure that the International Money Order is made payable to The Beatles Shop in UK sterling and drawn on a UK bank. Please ask at your local post office as some charges may be incurred..

POSTAGE, PACKING AND HANDLING

RETURNS & COMPLAINTS

Please notify us either by phone, letter or email within 48 hours of receipt of the goods. We will discuss the problem with you and if goods are damaged we will either ask you to retain them so that the post office can inspect them or return them to us. If asked to return them to us, please do so within 7 days. It is imperative they are returned with the original packaging and sent back by the same method that they were despatched to you (i.e. recorded delivery/registered post etc). Please retain your proof of posting. We will refund this postage cost to you. Please note: Our overseas customers should NOT return any damaged goods to us, but wait for our instructions.

Please do not return the whole order if only one item is incorrect/damaged. If the item has an MCPS stamp attached to it, this should be returned where possible. Any damaged items will be replaced as soon as possible. If we cannot replace or re-order the goods, a refund or credit note will be offered.

Lost parcels - UK customers

If your goods don't arrive within 14 days please contact us at the address below.

Lost parcels - Overseas customers

If your goods don't arrive within 28 days please contact us at the address below.

The Beatles Shop
31 Mathew Street
Liverpool
L2 6RE

Phone: 0151 236 8066

International: 0044 151 236 8066

Email thebeatlesshop@btconnect.com

POSTAGE RATES

Please remember to select the correct postage rate for your order. If you choose the incorrect rate your order will be delayed

SHIPPING

We will endeavor to ship your items within 48 hours of your order being placed, should a item be out of stock at the time of your order we will contact you to let you know an approximate shipping date

PRIVACY POLICY

The Beatles Shop is committed to providing appropriate protection for information that is collected from customers and visitors to this web site. This privacy statement describes The Beatles Shop general principles for the collection and use of this information. We may update this privacy policy from time to time

The Beatles Shop may collect information about individuals and companies who are interested in obtaining services and products from thebeatleshop.co.uk web site. Most information, such as contact information, is only collected when you type it in. This information will only be used by ourselves in relationship to your order and will not be available to anyone not connected with The Beatles Shop or the running of the web site.

PRICES

Please note that all prices are listed in UK pounds sterling, and all payments must be made in UK pounds sterling. Prices quoted on the web site are for www.thebeatleshop.co.uk only and may differ for those listed in THE BEATLES SHOP. All prices are subject to change

ALL TERMS AND CONDITIONS ARE SUBJECT TO CHANGE WITHOUT PRIOR NOTICE

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